TERMS AND CONDITIONS OF SALE
1. Quotations are valid for 15 days from the quotation date.
2. All preliminary work carried out at the customers' request will be charged for at our normal hourly rates.
3. We shall not be liable for errors or omissions which are not clearly marked on the proof by the customer. This proof must be signed and returned to us before printing.
4. Verbal instructions shall be deemed not to exist.
5. We make every attempt to deliver the correct quantity, however a margin of 10% for shortage must be allowed.
6. Any claim for shortage or defective work must be made in writing within 14 days. We may request the return of the goods in question.
7. Any offer made by way of our price list or by quotation shall be subject to acceptance by us at the time the order is placed. All orders and prices quoted are subject to sight of copy.
8. Payment is due on delivery of the goods or on invoice. Except that we may vary this condition before the order is accepted by us, to cash with order, or 30 days, or payment on sight of statement.
9. Where materials are supplied by the customer, we will take care to avoid spoilage, however we cannot be held responsible for shortages or loss resulting from use of these materials.
10. Any artwork, disks, positives or negatives sent by the customer for reproduction will not be automatically returned with the job. Arrangements must be made with us for their specific return. Artwork, whether manual or electronically, originated by us shall be deemed to be our property unless otherwise specified by us in writing.
11. We will make arrangements for the delivery of the finished goods to the customer, and will send them by the fastest method having regard to the mass and/or bulk. This expense shall be to our account subject to any other arrangements having being made previously.
12. While every effort will be made to adhere to promised delivery dates, we
shall have no liability for any loss caused by late delivery.